Privacy
About this website
This notice describes the Falamak website. For questions about information held by Falamak, call +1 416 856 1234 or speak with a branch team.
Calculators and the website guide
Calculator inputs, prepared enquiries and visit plans are processed in your browser. Copying them does not send a request to Falamak. Guide messages stay in the current page session. Please do not enter identity documents, payment details or passwords in the guide.
Preferences and security
The site saves your language and colour-theme preferences in browser storage. Staff sign-in uses a secure session cookie. Hosting services process connection information to deliver and protect the site; staff access and pricing changes generate security and audit records.
Other services
Fonts load from Google Fonts, and historical charts request data from Frankfurter. Our server retrieves currency references from ExchangeRate-API and metal references from GoldAPI.io; API keys are never sent to your browser. Google Maps, Google reviews, Instagram and Telegram links open other services with their own privacy practices. If an optional review-text form is available, it asks for consent before sending a phone number to Twilio and a verification token to Cloudflare Turnstile. A protected request record helps prevent duplicate texts; this does not subscribe you to marketing.
Your questions
You can clear saved website preferences in your browser. Contact Falamak to ask about access to, correction of, or deletion of information you have provided. This website notice does not describe all records associated with an in-store transaction.